Driver Welfare, Customer Care & Security

SKU 00006
£44.95
(Online Tuition)
In stock
1
Product Details

(Price includes 1 x Full Day's Training £30 + VAT + £8.95 DVSA Upload Fee)

All full 7hr CPC modules are 0800-1600

Includes counter-terrorism training.

This informative 7 hour driver CPC presentation Driver Welfare Customer Care and Security 2019 examines how to better improve interactions and relations with colleagues and customers and help improve company image. The course also offers a wealth of advice and useful pointers relating to drivers’ welfare, counter-terrorism and security.

Course content includes...

  1. The deadly workplace
  2. Food on the go
  3. Eyesight
  4. Distractions
  5. Alcohol awareness
  6. Smoking and drug driving
  7. Fatigue
  8. How to deal with stress
  9. Being fit to drive
  10. Customer care
  11. Good communication
  12. Dealing with complaints
  13. Counter terrorism
  14. Security and protection

We accept groups at clients premises provided social distancing measures and correct protocols are in place.


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