Driver CPC CoursesDRIVER CPC DRIVER WELFARE, CUSTOMER CARE & SECURITY COURSE

(Price includes 1 x Full Day’s Training £40 + VAT + £8.95 DVSA Upload Fee)

All full 7hr CPC modules are 0800-1600 at our location in Leatherhead, Surrey. 

Includes counter-terrorism training.

This informative 7 hour driver CPC presentation Driver Welfare Customer Care and Security 2019 examines how to better improve interactions and relations with colleagues and customers and help improve company image. The course also offers a wealth of advice and useful pointers relating to drivers’ welfare, counter-terrorism and security.

Course content includes…

1. The deadly workplace

2. Food on the go

3. Eyesight

4. Distractions

5. Alcohol awareness

6. Smoking and drug driving

7. Fatigue

8. How to deal with stress

9. Being fit to drive

10. Customer care

11. Good communication

12. Dealing with complaints

13. Counter terrorism

14. Security and protection

We accept groups at clients premises provided social distancing measures and correct protocols are in place.