Driver CPC Driver Welfare, Customer Care & Security Training Course in Surrey

£56.95

Description

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Product Details
(Price includes 1 x Full Day’s Training £40 + VAT + £8.95 DVSA Upload Fee)
All full 7hr CPC modules are 0800-1600 at our location in Leatherhead, Surrey. 
Includes counter-terrorism training.
This informative 7 hour driver CPC presentation Driver Welfare Customer Care and Security 2019 examines how to better improve interactions and relations with colleagues and customers and help improve company image. The course also offers a wealth of advice and useful pointers relating to drivers’ welfare, counter-terrorism and security.
Course content includes…
The deadly workplace
Food on the go
Eyesight
Distractions
Alcohol awareness
Smoking and drug driving
Fatigue
How to deal with stress
Being fit to drive
Customer care
Good communication
Dealing with complaints
Counter terrorism
Security and protection
We accept groups at clients premises provided social distancing measures and correct protocols are in place.

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